SMS Terms & Conditions

Program name & description

By opting in, customers and contracted carriers may receive customer care and dispatch-related SMS messages from Dexter Dispatch Services LLC. Messages may include:

• Dispatch coordination
• Load and status updates
• Document requests
• Onboarding, account, or service follow-ups
• Responses to customer or carrier inquiries

Opt-in

You may opt in through the SMS consent checkbox on our website contact form, or through another clearly disclosed consent method provided by Dexter Dispatch Services LLC. SMS consent is voluntary and is not a condition of purchasing or receiving services.

Message frequency

Message frequency may vary based on your relationship with Dexter Dispatch Services LLC and the services being provided.

Message & data rates

Standard message and data rates may apply according to your wireless carrier and mobile plan.

Opt-out

You may stop receiving SMS messages at any time by replying STOP. After opting out, you may receive a confirmation message, and no further SMS messages will be sent unless you opt in again.

Help

Reply HELP for assistance, or contact us at queries@dexterdispatchservices.com.

Privacy

Your mobile information and SMS opt-in consent will not be sold or shared with third parties for promotional or marketing purposes. Service providers may process information only as necessary to deliver the messaging service.

Please review our Privacy Policy for more information.

Carrier disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Changes to these terms

Dexter Dispatch Services LLC may update these SMS Terms & Conditions from time to time. Updated terms will be posted on this page.