Privacy Policy

trucks

Privacy Policy

Dexter Dispatch Services LLC (“Dexter Dispatch,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our truck dispatch and logistics support services, whether through our website, mobile application, or any other platform (collectively, the “Services”).By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We may collect personal information in the following ways.

a. Information You Provide:

You may provide us with personal details such as your name, company name, phone number, email address, and any other information you submit when contacting us, subscribing to updates, or using our dispatching and back-office services.b. Information We Collect Automatically: When you visit our website or use our digital platforms, we may automatically collect certain information such as your IP address, browser type, device type, operating system, referral URLs, and pages visited to improve site functionality and performance.c. Cookies and Tracking Technologies: We use cookies and similar tools to enhance user experience, analyze trends, and deliver personalized content. You can manage or disable cookies through your browser settings.

2. How We Use Your InformationWe use the information we collect to:

  • Provide, manage, and improve our dispatch and logistics services;
  • Communicate with you regarding inquiries, updates, and support;
  • Process payments and service agreements securely;
  • Personalize user experience and deliver relevant content;
  • Monitor website performance and marketing effectiveness;
  • Detect, prevent, and address fraud, technical issues, or security risks;
  • Comply with applicable laws and regulations across the United States.
3. Disclosure of InformationWe may share your information only when necessary:
  • With your consent;
  • To comply with laws, court orders, or lawful government requests;
  • To protect our rights, property, or the safety of others;
  • In connection with a business transfer (e.g., merger, sale, or acquisition).
We do not sell or rent your personal information to third parties.
4. Data SecurityWe implement reasonable administrative, technical, and physical safeguards to protect your personal data. While we take security seriously, please note that no method of electronic storage or transmission over the internet is 100% secure.
5. Your Rights and ChoicesYou may:
  • Access, correct, or delete your personal information by contacting us directly;
  • Opt out of marketing communications using the unsubscribe link or by contacting us;
  • Manage cookie preferences through your browser settings.
If you are located in a state with specific privacy rights (such as under the Texas Data Privacy and Security Act [TDPSA], CCPA, or similar U.S. privacy laws), you may exercise those rights by emailing us at the address below.
6. Data RetentionWe retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Updates to This PolicyWe may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on our website with a revised effective date.
8. Contact UsIf you have any questions or requests related to this Privacy Policy or your personal data, please contact us at:Dexter Dispatch Services LLC Email: queries@dexterdispatchservices.com Phone: (682) 382-4261 Website: https://dexterdispatchservices.com

Address: 777 Main Street, Suite 600, Fort Worth, TX 76102

9. Commitment to Your Privacy

Dexter Dispatch Services LLC operates nationwide and complies with all applicable U.S. privacy and data-security laws, including the
Texas Data Privacy and Security Act (TDPSA). We are dedicated to maintaining transparency, protecting customer data, and ensuring that all information shared with us is handled responsibly and securely.

SMS and Mobile Information

Dexter Dispatch Services LLC may collect your mobile telephone number and SMS consent when you voluntarily opt in to receive text messages from us. We use this information to provide customer care and dispatch-related communications, including dispatch coordination, load/status updates, document requests, service or account follow-ups, and responses to your inquiries.

Your mobile information, SMS opt-in data, and consent will not be sold or shared with third parties for promotional or marketing purposes. We may share information with service providers that help us deliver the messaging service, such as telecommunications providers, messaging platforms, and other vendors acting on our behalf, only as necessary to provide the requested messaging service.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at queries@dexterdispatchservices.com. Message frequency may vary. Standard message and data rates may apply.